In some cases, a cancellation of your order may not be possible straight away as your goods may be on the way to you.
If you would like to cancel your order, please contact us and include the following information to help us find your order:
1. Your order number (starting with #)
2. Your full shipping address
3. Your contact number
Once we have received this information from you, our team will aim to resolve this as soon as possible.
If this is the case, please follow our return process so you can send this back to us right away so we can cancel your order per your request.
*Please note you have up to 14 days from the date you receive your goods to cancel your order with us. If your order has been delivered, please make the necessary arrangements to return your order so this can be cancelled for you.
Want to reach out to us? Please email: firstname.lastname@example.org