We are so sorry to hear this! We know these things can happen but our amazing team will fix this for you!
Please contact us as soon as possible and include the following information*:
- Your order number (starting with #)
- The item which is damaged
- Photos of the damage.
Once we have received this information from you, we will work to resolve this as soon as possible.
*Please note: All items have a 6-month warranty on faults, please be sure to check the date of your order before reaching out to us.
If you still have a questions regarding your order, please reach out to our team on the following email: help@vqfit.com