DUE TO OUR RECENT SALE PLEASE ALLOW 1 - 2 WORKING DAYS EXTRA FOR YOUR EXCHANGE/RETURN TO BE PROCESSED. ONCE THIS HAS BEEN PROCESSED YOU WILL RECEIVE YOUR AN EMAIL FROM OUR TEAM.
*Please note due to the COVID-19 virus outbreak and the prevention measures with staff within our vicinity and certain countries are taking with deliveries and transportation, there may be a slight delay in the time frames given*
ALL OF OUR EXCHANGE AND REFUND TIME FRAMES HAVE BEEN EXTENDED DUE TO THE COVID-19 - YOU WILL NOW HAVE 30 WORKING DAYS FROM THE DAY YOU RECEIVE YOUR ORDER TO RETURN YOUR ITEM FOR A EXCHANGE OR REFUND. (This may change depending upon on-going circumstances within the UK)*
Please print, read and fill in our exchange/return form, then send it back to us with your order and we will take care of the rest.
Please note: We will exchange an item within 90 days, providing the item returned is in original condition*
We do not yet offer a free returns service, so you will need to cover return postage costs. We will then cover the cost of shipping you the exchange with our economy delivery option. If you would like your order to be shipped with an express service, please contact us to cover this.
*Due to hygiene reasons underwear cannot be returned. Of course, if there is a manufacturing fault with your clothing item then please send us a picture and we will seek a resolution as soon as possible for you.